CALL US ON +254 748 989 207 TO ORDER

Privacy Policy

At Graphic Machines Kenya, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase branding and printing machines in Kenya.

By using our website or services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)

1.2 Technical Information

IP address
Browser type and version
Operating system
Device type
Pages visited and time spent on our site

1.3 Cookies & Tracking Data

We use cookies and similar technologies to:

Improve website performance
Analyze traffic and user behavior
Personalize your browsing experience

2. How We Use Your Information

We use your information to:

Process orders and deliver products
Provide customer service and technical support
Respond to inquiries
Improve website functionality
Send order confirmations and updates
Send promotional communications (only where consent is given)
Monitor site performance and analytics
Comply with legal and regulatory obligations

We only collect information necessary to provide our services effectively.

3. How We Protect Your Information

We implement appropriate:

Technical safeguards
Administrative controls
Physical security measures

To protect your data against unauthorized access, misuse, alteration, or disclosure.

While we take reasonable steps to protect your information, no internet transmission is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data with:

4.1 Service Providers

Trusted third parties that assist with:

Payment processing
Order delivery
Marketing and analytics

These providers are required to protect your information.

4.2 Legal Authorities

Where required by law or to protect our legal rights and business interests.

5. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications
Opt out of promotional emails at any time

To exercise these rights, contact us using the details below.

6. Cookies & Tracking

We use cookies to:

Enhance website functionality
Improve user experience
Analyze traffic
Support marketing efforts

You may adjust your browser settings to refuse cookies; however, some site features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before providing personal information.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill your orders
Meet legal requirements
Resolve disputes
Enforce agreements

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated revision date. Continued use of our website after updates constitutes acceptance of the revised policy.

Frequently Asked Questions (FAQs)

1. Does Graphic Machines Kenya sell my personal information?

No. We do not sell or rent your personal data to any third party.

2. Is my payment information stored on your website?

Payments are processed securely through trusted third-party payment providers. We do not store full card details.

3. Can I request deletion of my personal data?

Yes. You may request deletion of your personal information, subject to legal and transactional obligations.

4. Will I receive marketing emails?

You will only receive promotional emails if you have provided consent. You may unsubscribe at any time.

5. How is my information protected?

We use technical and administrative safeguards to protect your data from unauthorized access or misuse.

6. Do you use cookies?

Yes. Cookies help improve website functionality and analyze performance. You can manage cookie preferences in your browser settings.

Contact Information

For questions regarding this Privacy Policy or to exercise your data rights:

Graphic Machines Kenya – Privacy Support
Location: Savannah Business Park, Mombasa Road, Nairobi
Tell: +254 748 989 207
Email: sales@graphicmachineskenya.co.ke

SHOP NOW: www.graphicmachines.co.ke

ABOUT US

Graphic Machines Kenya is a leading supplier of printing and branding machines in Kenya. We specialize in large-format printers, DTF printers, UV printers, plotter machines, heat press machines, laminators, embroidery machines, and printing consumables. We serve print shops, signage companies, branding businesses, and creative studios across Kenya with quality machines, competitive prices and reliable technical support.

QUICK LINKS

TOP MACHINES

Cart is empty No products in the cart.